Privacy Policy
PRIVACY POLICY
Fiora Secret
1. Data Controller
This privacy policy applies to us as the data controller:
Fiora Secret
Website: https://fiorasecret.com
It was prepared for the e-commerce platform operated by [company name].
Your personal data is protected under the Law No. 6698 on the Protection of Personal Data (“KVKK”) and related legislation.
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2. Personal Data Collected
When you use our website, the following data may be collected:
• First Name - Last Name
• Address information
• Phone number
• Email address
• IP address
• Order and payment information
• User transaction and browsing information
• Cookie data
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3. Method of Collecting Personal Data
Your personal data;
• Membership form
• Order form
• Contact form
• Cookies
• Comment sections
It is collected electronically through this channel.
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4. Purposes of Processing Personal Data
The collected data is processed for the following purposes:
• Order taking and delivery
• Payment processing
• Membership processing
• Customer service support is provided.
• Fulfillment of legal obligations
• Campaigning and providing information (if approved)
• Ensuring site security
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5. Transfer of Personal Data
Your personal data may be shared with the following parties:
• Cargo and logistics companies
• Payment infrastructure providers
• Accounting and financial consulting services
• Authorized public institutions and organizations
Your data will not be shared with third parties without your explicit consent.
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6. Cookies
Our website uses cookies to improve user experience.
Cookies:
• Session management
• Shopping cart transactions
• Site performance
• Analysis and statistics
It is used for these purposes.
You can delete or block cookies from your browser settings.
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7. Comments and Media
When you leave a comment on our site:
• Your IP address
• Your browser information
It is recorded for spam control purposes.
It is recommended that images you upload to the site do not contain location data (EXIF).
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8. Data Retention Period
Your personal data:
• During legal time limits
• For as long as required by the processing purpose.
It is hidden.
Your membership information will be protected until you delete your account.
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9. User Rights (KVKK Article 11)
Under the Turkish Personal Data Protection Law (KVKK), you have the following rights:
• To find out whether your personal data is being processed.
• If it has been processed, request information about it.
• Learning the purpose of processing
• Requesting correction of incorrectly processed data.
• Requesting its deletion or destruction
• Requesting notification to third parties
• You have the right to challenge an unfavorable outcome resulting solely from the analysis of processed data by automated systems.
• Claim compensation if you suffer damages.
You can submit your applications through the contact channels on the website.
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10. Data Security
Your personal data;
• SSL certificate
• Secure payment infrastructure
• Current software systems
It is protected by.
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11. Third-Party Services
The following services are available on our website:
• Payment systems
• Shipping integrations
• Analytical tools
These services have their own privacy policies.
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12. Policy Changes
The privacy policy may be updated as necessary. The most up-to-date text will always be published on this page.